Consumer rights
Recently Chief Secretary, chaired a high level meeting at the Civil Secretariat, Jammu, to review functioning of the Department of Food, Civil Supplies & Consumer Affairs (FCS&CA) and the Legal Metrology Department (LMD).
Commending the efforts of both the departments, he emphasised the need for stringent monitoring to prevent functioning of illegally operating dispensing units. He also directed for creation of a comprehensive database and implementation of capacity building programs for the officers and officials to further strengthen consumer protection measures across the UT.
He emphasised on the concerned to carry out regular inspection of all the business establishments dispensing consumer goods. He directed for protecting the consumer interests in every circumstances so that quality goods and services are provided to them at reasonable rates.
He asked for making their services more accessible and easily available to public. He enjoined upon the FCS&CA Department to provide timely food grains to public residing in far off areas. He reviewed the ration distribution and availability during winter months and directed to ensure that each ration card holder in these villages get ration as per his/her entitlement.
Controller, Legal Metrology Department, briefed the meeting on department’s objectives and operations. She informed that all services of the department are now available online through the J&K Single Window System and are covered under the J&K Public Services Guarantee Act, 2011.