Improving accessibility
In order to enhance the scope of online services for the citizens to curb any chances of corruption in J&K administration, the Chief Secretary of Jammu and Kashmir recently appreciated the proactive role played by the IT department and its concerted efforts for improving accessibility and ease of use of online government services under the PSGA.
He placed a strong emphasis on the need to generate awareness among the general public about the online services offered by the Jammu and Kashmir government. He instructed the creation of online tutorials to help citizens learn about it and take advantage of the various citizen-friendly services available online.
He discussed potential ways to increase both the accessibility and availability of these services, with the goal of ensuring that they are available round the clock with minimal downtime.
As part of the broader Digital J&K initiative, which aims at improving the lives of citizens in J&K through the use of digital technology, the Chief Secretary discussed several measures to publicise the government’s service delivery and performance. These measures include the use of digital billboards throughout the districts to promote awareness of the government’s efforts and achievements.
He discussed various other initiatives and online services that can be launched in the upcoming days for various citizen-friendly services and ensuring transparent governance. He took strong note of building violations and instructed officers to devise digital surveillance measures to curb the menace within three months.
