Digital interventions
In order to provide the general public in Jammu and Kashmir better services from the government, many digital initiatives have been taken in this direction.
The Government of Jammu and Kashmir is already providing e-governance with 444 services online for the common people.
Chief Secretary, in a recently held meeting maintained that the contactless administration not only ensures transparency and accountability but swiftness also.
He observed that the technology happens to be a panacea for all the evils and J&K envisages to utilize the IT/ITes for optimum empowerment of its population as per the vision of LG administration.
Notably, the number of online services provided by the Planning Department shot to 411 in addition to 33 services integrated on the Rapid Assessment System (RAS). Moreover 195 services had already been integrated with the feedback system out of these 411 online services and some 103 more services are going to be made RAS compliant shortly.
Synchronization with auto-appeal for the services of few departments has generated encouraging results with 99% applications disposed within the stipulated time frame as per the Public Services Guarantee Act (PSGA) which not only ensures timely delivery of services but penalizes those officers/officials found failing in doing so.
